CIMB Thai Bank launches branch office in convenience store

The CIMB Thai Bank launched the opening of its first kiosk bank office in 7-Eleven convenience store � the first of its kind in Thailand.

Mr Adisorn Sermchaiwong, vice president of retail business of CIMB Thai Bank, said Thursday that the kiosk-sized bank is staffed with just one person and will provide a wide range of services such as opening savings bank account without a bank book (e-savings), accepting cash deposit for savings or current account of not exceeding 30,000 baht, foreign exchange service for all currencies not exceeding 30,000 baht in value and international money transfer not exceeding 30,000 baht.

He said that the kiosk bank would also provide personal credit service approval with the need of just one ID card.

Whether the unconventional banking service would be expanded to other areas or not will depend on public response to this kiosk bank at Seetabut branch, said Mr Adisorn, adding that CIMB Thai Bank has been striving to provide speedy, simple and convenient services to customers in financial transactions as part of the bank’s strategy to advance to digital banking business.

He admitted that there are still some transactions which cannot be done via smart phones, posing an obstacle to complete digital banking.

Although the number of bank branches has dropped, he noted that the number of customers using the bank’s services has almost doubled with increasing bank deposits.

Source: Thai Public Broadcasting Service (Thai PBS)

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